Safety Notice

Always ensure your pet has access to fresh water, shade, airflow, and supervision while using this product.

The SepiliNap™ Cooling Mat is designed to support comfort only and must be used alongside responsible pet care practices, especially in hot weather.

It is not intended to be used as a sole method of cooling or heat protection.

Supervision & Suitable Use

The SepiliNap™ Cooling Mat should only be used in a calm, supervised resting environment. It is not intended for unsupervised overnight use, crate use with destructive dogs, or active play.

Placement & Environmental Safety

Always place the mat on a stable, flat surface away from sharp objects, heat sources, open flames, or hot surfaces. Do not use the mat near heaters or in direct sunlight for extended periods. Avoid environments where the mat may become wet, slippery, or damaged.

Inspection, Cleaning & Maintenance

Inspect the mat regularly for signs of wear, loose stitching, punctures, or damage. Discontinue use immediately if any damage is found. Only clean the mat according to the provided care instructions and allow it to fully dry before reuse.

Puppies & Destructive Chewers

Puppies, teething dogs, and dogs with a history of destructive chewing should only use this product under close supervision. If your dog regularly chews bedding, toys, or household items, this product may not be suitable without active monitoring.

First Aid & Emergency Information

If your pet ingests any part of the mat or internal materials, seek veterinary care immediately. If choking is suspected, treat it as an emergency and contact a veterinarian without delay.

If skin irritation or an allergic reaction occurs, discontinue use immediately and consult your veterinarian.

Cooling Responsibility Disclaimer

The SepiliNap™ Cooling Mat is a comfort aid only and is not designed to prevent overheating, heat stress, heat exhaustion, or heatstroke. It is not a safety device or a medical product.

AussieTailz is not responsible for any overheating, illness, injury, or harm caused by environmental conditions, extreme temperatures, lack of supervision, improper use, or reliance on this product as the sole method of cooling.

Cooling performance depends on external factors including ambient temperature, humidity, airflow, and the pet’s health, size, and activity level. Results will vary.

To the fullest extent permitted by law, AussieTailz is not liable for any heat-related incidents unless directly caused by a manufacturing defect or failure of the product to meet statutory consumer guarantees.

Nothing in this disclaimer excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.

Product Use Disclaimer

The SepiliNap™ Cooling Mat is designed to provide comfort under normal household conditions.

It does not guarantee prevention of overheating or heat-related illness and should not replace proper hydration, shade, ventilation, or active monitoring of your pet.

Environmental temperature, humidity, airflow, and your pet’s health and activity level all affect cooling performance. Results may vary.

Medical Disclaimer

This product is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition.

Nothing on this website constitutes veterinary or medical advice. For health concerns or signs of heat stress, consult a qualified veterinarian immediately.

Liability Disclaimer

To the fullest extent permitted by law, AussieTailz is not responsible for any loss, injury, illness, or damage resulting from improper use, failure to follow safety instructions, lack of supervision, or use of this product outside normal conditions.

Nothing in this disclaimer excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law.

General Safety & Chewing Warning

The SepiliNap™ Cooling Mat is not designed to be chewed, bitten, or used as a toy. It is intended for calm resting only and is not suitable for aggressive chewers or destructive behaviour. Always supervise your pet, especially during initial use, and remove the mat immediately if your dog attempts to chew, tear, or damage it.

Damage & Ingestion Risk Notice

If the mat becomes torn, punctured, or damaged in any way, it must be removed from use immediately. A damaged mat may create a choking hazard or risk of ingestion of internal materials. Continued use of a damaged product may cause serious injury or illness.

Ingestion Warning

This product is not edible. If any part of the mat or its internal materials are swallowed, contact a veterinarian immediately. Ingestion of foreign materials can cause internal blockage, choking, or serious digestive injury and requires urgent medical attention.